SBI recruitment Customer Relationship Executives

Online applications are invited from eligible Indian citizens for appointment as Customer Relationship Executives (PB) on contract basis for 2 years in SBI, SBBJ, SBH & SBT. State Bank of India (SBI), State Bank of Bikaner & Jaipur (SBBJ), State Bank of Hyderabad (SBH) & State Bank of Travancore (SBT) wish to recruit bright, relationship building and energetic Customer Relationship Executives (CRE-PB) having flair and experience for marketing banking products to their Personal Banking Segment Customers. The vacancies are as under which may vary as per the requirement of the Bank.

Age Requirement: The minimum age for the post is 21 years and maximum 28 years. (Relaxation in upper age limit for SC/ST/OBC/PWD Category candidates is applicable as per Government of India Guidelines). As the job involves extensive outdoor travelling, only one arm affected (L or R) or one leg affected (L or R) PWD candidates, if their mobility is not restricted, may also apply.

Educational Qualifications:- (i) Graduation in Arts/ Science/ Commerce with 50%marks.,(ii) Knowledge in Computers (Ms-Office i.e. Ms-Word, Ms-Excel, ppt, use of Internet Surfing etc) is essential. Preferred. (i) Any additional Degree or 2 years Post Graduate Diploma in Business Management with Marketing/ Financial Management subject from recognised university. Or Certified Financial Analyst/ Chartered Accountant/ Certified Financial Planner from recognised bodies. Or Diploma in Management with Marketing / Financial Management subject.(ii) Candidates who possess AMFI and IRDA certificates, other wise conditions laid down in para 2 of General Information (GI) will be applicable.

Experience:- Candidate should have minimum two years field experience in the marketing of Financial products and services for Banks, Mutual Funds, Insurance companies, NBFCs etc. Additional experience beyond 2 years will be preferred. Telemarketing experience and agency of Mutual fund / LIC / GIC will not be counted as experience.

Period of Contractual appointment:-Selected candidates will be appointed on contract basis initially for 2 yrs. and performance will be reviewed after every 6 months. The contract may be further renewed depending on the needs of the bank and suitability of the officer.

Remuneration:- Rs. 3.00 Lacs p.a. on CTC basis of which, Fixed Pay (70%) and Variable Pay (30%) subject to achievement of a specific targets. Also see General Information (GI) No. 2.

Selection:- Stage 1 : Candidates will be called for written test / online test at selected centres i.e. at Ahmedabad, Bangalore, Bhopal, Bhubneswar, Chandigarh, Chennai, Guwahati, Hyderabad, Kolkata, Lucknow, Mumbai, New Delhi, Patna and Cochin. The bank however, reserves the right to add, delete or allot any centres at it discretion. The test will be objective type covering topics of English language, General Knowledge and Computer. This test will be of qualifying nature. The marks secured will not be added for final selection. Candidate have to score minimum qualifying marks in these papers. The question paper will be bilingual i.e. in Hindi & English. The marks obtained in these papers will not affect the merit list. (Stage 2):- The candidates scoring high enough in the test will be called in the ratio of 3:1 as per, the Bank’s decision, for interviews at different LHO centres. 75 marks have been alloted for interview, 16 marks for additional qualifications and 9 marks for experience. Those candidates, who score minimum 40% (35% for SC/ST/ PWD) marks out of 75 marks in the interview as well as out of total 100 marks i.e. interview additional qualification and experience marks and also fullfilling the eligibility criteria, will be considered for drawing of merit list. Merit list will be drawn up based on interview, qualifications & experience marks. Candidates will be selected (category wise) in descending order of merit based on the vacancies.

Job Profile:- (i.)Expected to provide personalized services and build lasting relationships with higher-end customers in his portfolio. Should aim to get their maximum share of bankable business to our Bank. (ii) Responsible for marketing of various group products of the Bank and to cross sales / up sale for greater share in the wallet of the customer. (iii) Responsible for increasing business by improving product utilization ratio of the existing customers and by regularly adding new high value customers to his portfolio. (iv) Primarily outbound and should spend>60% of his time in building relationships in meeting customers existing/ potential at the place of their choice.

How to Apply:- Candidates are required to visit SBI website and download a speciman cash voucher and thereafter visit any CBS Branch of State Bank of India and pay the amount of prescribed fees and get receipt from the branch. The candidates are required to apply online through website or No other means/mode of application will be accepted. The last date of registering applications on-line is 19.12.2008. Application registration on our website will be open from 24.11.2008 to 19.12.2008.

Note : The Bank would be analyzing the responses of a candidate with other appeared candidates to detect patterns of similarity. On the basis of such an analysis, if it is suspected that the responses have been shared and scores obtained are not genuine/valid, the Bank reserves the right to cancel his/her candidature.

Last Date for Depositing Fee and Registration of Application online:- 19.12.2008 (Including far flung areas.). Date of Written Test:- 01.02.2009

The Site is not liable for printing error, if any. Please visit our Official Websites : or


  • jonathan Tuolor

    I belong to ST category. I would like to know whether there is any relaxation for ST regarding percentage of marks.

  • Arvind Sharna

    I am Arvind B-tech in computer Science & Engg.Can i apply for SBI (Recruits 1340 )Customer Relationship Executives. Please reply me earlier.


    I am Abhishek B com with m u & Currently Working in hdfc bank .I apply for sbi (Recruits 1340 )
    Customer Relationship Executives. Plz Replay me soon

  • Santanu Barua

    not getting online application

  • suchi shah

    My self suchi shah studing part time MBA & have 9 month Experienced as FRONT DESK EXECUTIVE in hardware Institute. may i apply for CUSTOMER RELATIONSHIP EXAM or not.


  • sizzle

    [quote comment="8560"]I am Arvind B-tech in computer Science & Engg.Can i apply for SBI (Recruits 1340 )Customer Relationship Executives. Please reply me earlier.
    [quote comment="8560"]I am Arvind B-tech in computer Science & Engg.Can i apply for SBI (Recruits 1340 )Customer Relationship Executives. Please reply me earlier.

  • manisha pardeshi

    Being excellent in delivering, sincere to the employer and company, with exuberant capability of hard working, professional outlook and dynamic personality aspire to use management concept into practice.

  • manisha pardeshi

    My self manisha pardeshi studing full time MPM & part time [quote comment="8728" sc ]PGDBM have 6month Experienced as Current working in Sales Executive from HDFC Bank Ltd. Lonavala Branch (Pune)

    Being excellent in delivering, sincere to the employer and company, with exuberant capability of hard working, professional outlook and dynamic personality aspire to use management concept into practice. Can i apply for SBI (Recruits 1340 )Customer Relationship Executives. Please reply me earlier.

  • vasanth babu

    i am vasanth babu B.E mechanical completed.can i apply for customer relationship executive job.

  • Debotosh Saha

    I have not found the voucher for the recruitment of customer relation executive examination in sbi.Please send me the voucher in my e-mail address or specify the exact location where I can get it.

  • Debotosh Saha

    send me the voucher in my email address


    what i say ok i,ll speak about my family.there r fore members in my fa,ma,my little sis &i.and my father is a government mamma is a simple house sister doing graduation.and i am searching the job.

  • Manish

    i have graduate & Post graduate degree but i dont have any experince. Can i apply for “Recruitment of Customer Relationship Executives ” exam?? plz reply me Fast…..

  • Rukshana Amin

    I am a computer graduate passed out from Sikkim Manipal University and i m a fresher my father is an account officer in P.H.E.plz send me the voucher in my mail id.


    i am a mca final year student ..i m a freasher . plz. send me vaucher in my mail id. ..

  • Debaraj Behera

    Please,send to me the cash voucher

  • Ramanaruttala


    Ex servicemen can apply . My age is 43 Years. My service is 18 Years.I Have IRDA cerificates and training.Information required Pl.

  • kamlesh baviskar

    i want to know the time limit for applying the application form.

  • kamlesh baviskar

    send me voucher at my e-mail id

  • chalasani ramya

    i am studying graduation and present i am 19….. do i have any opportunity for any of the clerical job in SBI

  • b.yedukondalu

    apply for job

  • sumi

    I have graduate & Post graduate degree in computer science but i dont have any experince. Can i apply for “Recruitment of Customer Relationship Executives ” exam??,and i need application form.plz reply me Fast…………

  • Amit Singh

    i apply for sbi customer relation executive. i need a sample question papaer ,reply meas soon as possible.


  • senthil

    please send current job vacanies inform my email address

  • satinder kaur

    i would like to know that the pattern of the question paper

  • Lokendra Singh

    This is very good opportunity for me . This is largest bank in india and 1rant in banking sector.
    i want same patter question paper

    Thank s & Regards,
    L.S. Shekhawat

  • Pawan Mishra

    Hello sir/madam i am Pawan .I want to know whether marketing is a section for written test of customer Relationship executive.Thanks

  • Pawan Mishra

    I want to see the pattern of question paper .Thanks

  • m.prasanna kumar

    hai sir

    my name is prasanna kumar
    i have applied for the post of customer relationship executive in previous month but i have to know how many memebers have applied for SBI Custermer relationship executive posts

    • tanu

      i dnt ho many ahve applied bt 1880 have passed the exam. and i am one of them.

      • prasad

        r u attended that interview….. i am selected in that interview and waiting for the offer letter….when it will happen????….

  • m.prasanna kumar

    i need customer relationship executive model question papers

  • Thais

    i hav written Customer relation executive exam on 1st feb 2009 but i didnt got the result,hw can i know abt my result….plz let me know…

    • the results are out u can check it on the bank’s website

  • sanjay

    i am a student of cse branch of final year .i want to know about the scope in govt. banks for me.

  • vishnu kumar

    i passed written test of sbi CRE ,i would like to know interview tipsplz help me


    can i get some samples of interview questions of CRE SBI.

  • Shilpa

    I had cleared SBI CRE-PB)exam. can i get any help regarding interviews ques & any other information.

    Earliest reply is recommended

  • krish31

    what is the job role of a CRE in SBI (personal bank)..??
    i cleared the written exam and appeared for interview.

    • Anonymous

      ya , that is loans and markeing of all financial products for the bank , and to generate more & more income for the bank.

    • abhishek

      ya that is loand and all fincial products and to generate more & more income for the bank .

  • shashank kumar

    i hav given interview for the post of CRE (PB)may i know when result is going to be out…….

    • Amit Sharma

      The Result is out but only 117 candidates have selected which is very weared.

      • Anonymous

        ya this is unbelievable…how can they do this ? will there be any other list out…

      • shashank kumar

        ya this is unbelievable…will there be any other list out….how can they do this yaar..

        • Amit Sharma

          I am not sure whether another list will be out but this is unfair.They have not filled their vacancies to 1\10th.Strange!

        • Amit Sharma

          pls reply if any news.

  • anupam sharma

    dear mr.qt,
    i am one of those candidates who have submitted their comments and there quiries regarding the intrview (CRE’PB’)
    kindly confirm.

  • anupam sharma

    let me know when the interview resulte for crepb:sbi is going to be out….
    if anybody out there can mail me?

    • Amit Sharma

      result is out 117. have been selected. weared!

    • Amit Sharma

      result is out

  • Amit Sharma

    Theresult is out but 117 candidates have been selected

  • shashank kumar

    ya this is unbelievable…will there be any other list out….how can they do this yaar..

    • anupam sharma

      COM’ON LETS GO…..

      • Amit Sharma

        have some news pls reply

    • Amit Sharma

      I want the result of written test of cre.if possible revert back

    • Amit Sharma

      Yaar Shashank can v talk.i am shocked at the result.

      • Nitin

        Amit and shashank even i gave sbi cre interview… far as i rememeber my interview was fine…..still dint get selected ……..wht u say can b the reason of not being selected…….

        • Amit Sharma

          hi!whatcan i say but this is very shockink that they have not fulfilled their vacancies.can wetalk

          • Nitin

            yaa amit…….its our hard luck …..what u say r dey going 2 declare second list or not ….

  • Amit Sharma

    hope that another list is out and our name appears.they may fill their vacancies.from where do u belong.

    • Anonymous

      i belong 2 uttarakhand… u were having 2 yrs exp in NBFC or Banking……..

      • Anonymous

        even i belongs to uttarakhand i was having 2 yrs exp in NBFC…….

      • Nitin

        i also belong 2 uttarakhand………….i was having 2 yrs exp in NBFC…….

  • sanjay raiyani

    dear all i am shortlisted in final result but waiting for posting since last 1 month
    verry slow process

  • hi
    i m selected in CRE-PB in SBI but there is no news regarding posting and joining.
    if anybody know plz tell me through this blog.

    • prasad

      Dear Aman,

      I am also selected……. wiating for the posting …. i think this week we hear a good news………..

      • sanjay raiyani

        hi sanjay raiyani from junagadh please be in touch via my email and update regarding sbi cre post

  • shashank kumar

    is there any news for second list anyone….

  • samauddin shaikh

    Dear all i have also selected for the cre-pb in sbi but yet to receive posting letter from sbi if u people know about cre pb just let me know

    • sanjay raiyani

      you got the sms from bank ? for the same

      • alkesh shakya

        Alkesh Shakya from delhi……..I am to in touch with Delhi's SBI head office they too have not yet recieved any update regarding our joining ……,if you get any update than plz update me

        Deleted Phone Number: To avoid Misuse

      • alkesh shakya

        yes but not got any further updates regarding joining

  • alkesh shakya

    Is there any updates about joining of CRE-PB………………???????????
    plz update me

  • samauddin shaikh

    not really yet to get details about CRE-PBfrom sbi, if anyone knows let us know from this blog

  • pasodha

    Dear Memebers,

    Is their any news regarding posting of CRE PB in SBI??????? If u know any information regarding this please inform the same ………

  • shakya

    congrats…………………joining will be by 17th August & medicals ………..hopefully in the first week of august………..

    • pasodha


      How can u know?…. Please give me the details …… atleast give me ur mail id to correspond with u…….

    • samauddin shaikh

      how can u know shakya

      kindly let us know we are waiting for your feedback

      so do on a urgent basis

  • samauddin shaikh

    how can you know, kindly give me the details regarding the same. so i can tell other as well.

    from where & when you got the details in regards to cre-pb joining

    plz let us know we are wating for your comments

  • samauddin shaikh


    how could you know
    kindly let us know details regarding the same from where u got the details in regards to cre-pb joinnig & medicals

    plz do reply on a urgent basis

    thanks have a great day

  • samauddin shaikh

    yesterday i went to crpd corporate office & reporting manager has told me regarding joinnig

    center has been alloted & posting letter we must be receiving within 15 to 20 dys

  • shakya

    Today ………I have recieved the mail of appointment letter on mail…….mentioning the date of joining as 17 the august.

  • samauddin shaikh

    good evening all of u

    if u people also got the email regarding crepb joining APART from Shakya

    just let me know

  • sanjay

    dear all
    i also got the mail for offer of cre
    and joining from 17 august

    • samauddin shaikh

      kindly sanjay
      sanjay can u forward me that mail
      which u have got from sbi stating joining as early as possible

      Edited: Removed Email Address

  • amit sharma

    Hey guys!Do u all belong to 117 candidates orsome other list has been out.